Help fight a new digital advertising ‘BT Street Hub’ unit in Broadmead, Bristol

BT have applied to put up a ‘BT Street Hub’ in Merchant Street, Broadmead. The unit is three metres high and flanked by two digital advertising screens, but it doesn’t stop there – the controversial hubs also have associated WiFi connectivity, call facility, data capture technology and surveillance capacity. 

If this application goes through, the unit could be the first of many. BT says they plan to roll out several hundred in cities across the UK this year, in partnership with advertising giant Global. 

BT says the Street Hub units, previously known as InLink, will “help future proof the high street making them smarter, safer, and more sustainable”. But by the company’s own admission, the units have been the subject of antisocial behaviour and raise serious concerns regarding their surveillance tech and use of the personal data of passers-by.

Community objection works: In 2018, BT proposed to install 25 InLink units across Bristol. Following dozens of public comments expressing alarm at the plans, planning officers at Bristol City Council rejected all 25 applications. 

Read a Bristol Cable article about the threats posed by Street Hub units here: Bristol’s new phoneboxes could end up spying on you


Log your objection here on the Planning Portal at Bristol City Council:

Reference number: 21/04947/A

Click “Make a Comment” and write some words about why you object.

Here’s some points to include in your objection:

  • The Council’s Planning Department can refuse the screen on the grounds of ‘amenity’, so be sure to mention factors such as how the screen would cause an amenity loss and a detriment to the quality of the area. This could include the addition of a freestanding unit causing clutter in a busy pedestrianised area, the contribution to an area already saturated with advertising infrastructure, the addition of a visually unattractive unit causing detriment to the visual quality of the street. Further points are below.
  • Your personal story: why does this affect you? Why are you taking the time to object?
  • Although it is not currently considered ‘material grounds’ for planning refusal, each InLink unit has two large digital screens. These use a significant amount of energy and contribute to light pollution, which is not compatible with the Council’s declaration of Climate and Ecological emergencies.
  • The imposition of advertising into public space has a significant impact on public wellbeing
Proposed site for the Street Hub unit at Merchant Street opposite TSB

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